BACK in the thick of the heavy, dark days of the Vietnam War, the CIA conducted a survey of the existing literature it had on torture, all of the studies carried out by reckless psychologists in the 50s, wisdom accrued from police beatings of suspects in interrogations, the effects of isolation, everything the most powerful clandestine service knew about torture and compiled it into what amounted to a field manual on how to best extract information from unwilling informants. The document was given the codename KUBARK and for decades it served as the standard for legally gray or black interrogation techniques, many of which emerged when the press reported on human rights violations by the U.S. military during the Afghanistan and Iraq wars. A supplement to the KUBARK manual, the Human Resource Exploitation Training Manual, was released in 1983. What follows is the manual in its entirety, from a version downloaded by me initially sometime in 2008 as research for a HowStuffWorks article titled, Is there a torture manual? The answer turned out to be yes.
A. Explanation of Purpose
This manual cannot teach anyone how to be, or become, a good interrogator. At best it can help readers to avoid the characteristic mistakes of poor interrogators.
Its purpose is to provide guidelines for KUBARK interrogation, and particularly the counterintelligence interrogation of resistant sources. Designed as an aid for interrogators and others immediately concerned, it is based largely upon the published results of extensive research, including scientific inquiries conducted by specialists in closely related subjects.
There is nothing mysterious about interrogation. It consists of no more than obtaining needed information through responses to questions. As is true of all craftsmen, some interrogators are more able than others; and some of their superiority may be innate. But sound interrogation nevertheless rests upon a knowledge of the subject matter and on certain broad principles, chiefly psychological, which are not hard to understand. The success of good interrogators depends in large measure upon their use, conscious or not, of these principles and of processes and techniques deriving from them. Knowledge of subject matter and of the basic principles will not of itself create a successful interrogation, but it will make possible the avoidance of mistakes that are characteristic of poor interrogation. The purpose, then, is not to teach the reader how to be a good interrogator but rather to tell him what he must learn in order to become a good interrogator.
The interrogation of a resistant source who is a staff or agent member of an Orbit intelligence or security service or of a clandestine Communist organization is one of the most exacting of professional tasks. Usually the odds still favor the interrogator, but they are sharply cut by the training, experience, patience and toughness of the interrogatee. In such circumstances the interrogator needs all the help that he can get. And a principal source of aid today is scientific findings. The intelligence service which is able to bring pertinent, modern knowledge to bear upon its problems enjoys huge advantages over a service which conducts its clandestine business in eighteenth century fashion. It is true that American psychologists have devoted somewhat more attention to Communist interrogation techniques, particularly "brainwashing", than to U. S. practices. Yet they have conducted scientific inquiries into many subjects that are closely related to interrogation: the effects of debility and isolation, the polygraph, reactions to pain and fear, hypnosis and heightened suggestibility, narcosis, etc. This work is of sufficient importance and relevance that it is no longer possible to discuss interrogation significantly without reference to the psychological research conducted in the past decade. For this reason a major purpose of this study is to focus relevant scientific findings upon CI interrogation. Every effort has been made to report and interpret these findings in our own language, in place of the terminology employed by the psychologists.
This study is by no means confined to a resume and interpretation of psychological findings. The approach of the psychologists is customarily manipulative; that is, they suggest methods of imposing controls or alterations upon the interrogatee from the outside. Except within the Communist frame of reference, they have paid less attention to the creation of internal controls -- i.e., conversion of the source, so that voluntary cooperation results. Moral considerations aside, the imposition of external techniques of manipulating people carries with it the grave risk of later lawsuits, adverse publicity, or other attempts to strike back. B. Explanation of Organization
This study moves from the general topic of interrogation per se (Parts I, II, III, IV, V, and VI) to planning the counterintelligence interrogation (Part VII) to the CI interrogation of resistant sources (Parts VIII, IX, and X). The definitions, legal considerations, and discussions of interrogators and sources, as well as Section VI on screening and other preliminaries, are relevant to all kinds of interrogations. Once it is established that the source is probably a counterintelligence target (in other words, is probably a member of a foreign intelligence or security service, a Communist, or a part of any other group engaged in clandestine activity directed against the national security), the interrogation is planned and conducted accordingly. The CI interrogation techniques are discussed in an order of increasing intensity as the focus on source resistance grows sharper. The last section, on do's and dont's, is a return to the broader view of the opening parts; as a check-list, it is placed last solely for convenience.
Most of the intelligence terminology employed here which may once have been ambiguous has been clarified through usage or through KUBARK instructions. For this reason definitions have been omitted for such terms as burn notice, defector, escapee, and refugee. Other definitions have been included despite a common agreement about meaning if the significance is shaded by the context.
1. Assessment: the analysis and synthesis of information, usually about a person or persons, for the purpose of appraisal. The assessment of individuals is based upon the compilation and use of psychological as well as biographic detail.
2. Bona fides: evidence or reliable information about identity, personal (including intelligence) history, and intentions or good faith.
3. Control: the capacity to generate, alter, or halt human behavior by implying, citing, or using physical or psychological means to ensure compliance with direction. The compliance may be voluntary or involuntary. Control of an interrogatee can rarely be established without control of his environment.
4. Counterintelligence interrogation: an interrogation (see #7) designed to obtain information about hostile clandestine activities and persons or groups engaged therein. KUBARK CI interrogations are designed, almost invariably, to yield information about foreign intelligence and security services or Communist organizations. Because security is an element of counterintelligence, interrogations conducted to obtain admissions of clandestine plans or activities directed against KUBARK or PBPRIME security are also CI interrogations. But unlike a police interrogation, the CI interrogation is not aimed at causing the interrogatee to incriminate himself as a means of bringing him to trial. Admissions of complicity are not, to a CI service, ends in themselves but merely preludes to the acquisition of more information.
5. Debriefing: obtaining information by questioning a controlled and witting source who is normally a willing one.
6. Eliciting: obtaining information, without revealing intent or exceptional interest, through a verbal or written exchange with a person who may be willing or unwilling to provide what is sought and who may or may not be controlled.
7. Interrogation: obtaining information by direct questioning of a person or persons under conditions which are either partly or fully controlled by the questioner or are believed by those questioned to be subject to his control. Because interviewing, debriefing, and eliciting are simpler methods of obtaining information from cooperative subjects, interrogation is usually reserved for sources who are suspect, resistant, or both.
8. Intelligence interview: obtaining information, not customarily under controlled conditions, by questioning a person who is aware of the nature and perhaps of the significance of his answers but who is ordinarily unaware of the purposes and specific intelligence affiliations of the interviewer.
III. Legal and Policy Considerations
The legislation which founded KUBARK specifically denied it any law-enforcement or police powers. Yet detention in a controlled environment and perhaps for a lengthy period is frequently essential to a successful counterintelligence interrogation of a recalcitrant source. [approx. three lines deleted] This necessity, obviously, should be determined as early as possible.
The legality of detaining and questioning a person, and of the methods employed, [approx. 10 lines deleted]
Detention poses the most common of the legal problems. KUBARK has no independent legal authority to detain anyone against his will, [approx. 4 lines deleted] The haste in which some KUBARK interrogations have been conducted has not always been the product of impatience. Some security services, especially those of the Sino-Soviet Bloc, may work at leisure, depending upon time as well as their own methods to melt recalcitrance. KUBARK usually cannot. Accordingly, unless it is considered that the prospective interrogatee is cooperative and will remain so indefinitely, the first step in planning an interrogation is to determine how long the source can be held. The choice of methods depends in part upon the answer to this question.
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The handling and questioning of defectors are subject to the provisions of [one or two words deleted] Directive No. 4: to its related Chief/KUBARK Directives, principally [approx. 1/2 line deleted] Book Dispatch [one or two words deleted] and to pertinent [one or two words deleted]. Those concerned with the interrogation of defectors, escapees, refugees, or repatriates should know these references.
The kinds of counterintelligence information to be sought in a CI interrogation are stated generally in Chief/KUBARK Directive and in greater detail in Book Dispatch [approx. 1/3 line deleted].
The interrogation of PBPRIME citizens poses special problems. First, such interrogations should not be conducted for reasons lying outside the sphere of KUBARK' s responsibilities. For example, the [approx. 2/3 line deleted] but should not normally become directly involved. Clandestine activity conducted abroad on behalf of a foreign power by a private PBPRIME citizens does fall within KUBARK's investigative and interrogative responsibilities. However, any investigation, interrogation, or interview of a PBPRIME citizen which is conducted abroad because it be known or suspected that he is engaged in clandestine activities directed against PBPRIME security interests requires the prior and personal approval of Chief/KUDESK or of his deputy.
Since 4 October 1961, extraterritorial application has been given to the Espionage Act, making it henceforth possible to prosecute in the Federal Courts any PBPRIME citizen who violates the statutes of this Act in foreign countries. ODENVY has requested that it be informed, in advance if time permits, if any investigative steps are undertaken in these cases. Since KUBARK employees cannot be witnesses in court, each investigation must be conducted in such a manner that evidence obtained may be properly introduced if the case comes to trial. [approx. 1 line deleted] states policy and procedures for the conduct of investigations of PBPRIME citizens abroad.
Interrogations conducted under compulsion or duress are especially likely to involve illegality and to entail damaging consequences for KUBARK. Therefore prior Headquarters approval at the KUDOVE level must be obtained for the interrogation of any source against his will and under any of the following circumstances:
1. If bodily harm is to be inflicted.
2. If medical, chemical, or electrical methods or materials are to be used to induce acquiescence.
3. [approx. 3 lines deleted]
The CI interrogator dealing with an uncooperative interrogatee who has been well-briefed by a hostile service on the legal restrictions under which ODYOKE services operate must expect some effective delaying tactics. The interrogatee has been told that KUBARK will not hold him long, that he need only resist for a while. Nikolay KHOKHLOV, for example, reported that before he left for Frankfurt am Main on his assassination mission, the following thoughts coursed through his head: "If I should get into the hands of Western authorities, I can become reticent, silent, and deny my voluntary visit to Okolovich. I know I will not be tortured and that under the procedures of western law I can conduct myself boldly." (17) [The footnote numerals in this text are keyed to the numbered bibliography at the end.] The interrogator who encounters expert resistance should not grow flurried and press; if he does, he is likelier to commit illegal acts which the source can later use against him. Remembering that time is on his side, the interrogator should arrange to get as much of it as he needs.
IV. The Interrogator
A number of studies of interrogation discuss qualities said to be desirable in an interrogator. The list seems almost endless - a professional manner, forcefulness, understanding and sympathy, breadth of general knowledge, area knowledge, "a practical knowledge of psychology", skill in the tricks of the trade, alertness, perseverance, integrity, discretion, patience, a high I.Q., extensive experience, flexibility, etc., etc. Some texts even discuss the interrogator's manners and grooming, and one prescribed the traits considered desirable in his secretary.
A repetition of this catalogue would serve no purpose here, especially because almost all of the characteristics mentioned are also desirable in case officers, agents, policemen, salesmen, lumberjacks, and everybody else. The search of the pertinent scientific literature disclosed no reports of studies based on common denominator traits of successful interrogators or any other controlled inquiries that would invest these lists with any objective validity.
Perhaps the four qualifications of chief importance to the interrogator are (1) enough operational training and experience to permit quack recognition of leads; (2) real familiarity with the language to be used; (3) extensive background knowledge about the interrogatee's native country (and intelligence service, if employed by one); and (4) a genuine understanding of the source as a person.
[approx. 1/2 line deleted] stations, and even a few bases can call upon one or several interrogators to supply these prerequisites, individually or as a team. Whenever a number of interrogators is available, the percentage of successes is increased by careful matching of questioners and sources and by ensuring that rigid prescheduling does not prevent such matching. Of the four traits listed, a genuine insight into the source's character and motives is perhaps most important but least common. Later portions of this manual explore this topic in more detail. One general observation is introduced now, however, because it is considered basic to the establishment of rapport, upon which the success of non-coercive interrogation depends.
The interrogator should remember that he and the interrogatee are often working at cross-purposes not because the interrogates is malevolently withholding or misleading but simply because what he wants front the situation is not what the interrogator wants. The interrogator's goal is to obtain useful information -- facts about which the interrogatee presumably have acquired information. But at the outset of the interrogation, and perhaps for a long time afterwards, the person being questioned is not greatly concerned with communicating his body of specialized information to his questioner; he is concerned with putting his best foot forward. The question uppermost in his mind, at the beginning, is not likely to be "How can I help PBPRIME?" but rather "What sort of impression am I making?" and, almost immediately thereafter, "What is going to happen to me now?" (An exception is the penetration agent or provocateur sent to a KUBARK field installation after training in withstanding interrogation. Such an agent may feel confident enough not to be gravely concerned about himself. His primary interest, from the beginning, may be the acquisition of information about the interrogator and his service.)
The skilled interrogator can save a great deal of time by understanding the emotional needs of the interrogates. Most people confronted by an official -- and dimly powerful -- representative of a foreign power will get down to cases much faster if made to feel, from the start, that they are being treated as individuals. So simple a matter as greeting an interrogatee by his name at the opening of the session establishes in his mind the comforting awareness that he is considered as a person, not a squeezable sponge. This is not to say that egotistic types should be allowed to bask at length in the warmth of individual recognition. But it is important to assuage the fear of denigration which afflicts many people when first interrogated by making it clear that the individuality of the interrogatee is recognized. With this common understanding established, the interrogation can move on to impersonal matters and will not later be thwarted or interrupted -- or at least not as often -- by irrelevant answers designed not to provide facts but to prove that the interrogatee is a respectable member of the human race.
Although it is often necessary to trick people into telling what we need to know, especially in CI interrogations, the initial question which the interrogator asks of himself should be, "How can I make him want to tell me what he knows?" rather than "How can I trap him into disclosing what he knows?" If the person being questioned is genuinely hostile for ideological reasons, techniques of manipulation are in order. But the assumption of hostility -- or at least the use of pressure tactics at the first encounter -- may make difficult subjects even out of those who would respond to recognition of individuality and an initial assumption of good will.
Another preliminary comment about the interrogator is that normally he should not personalize. That is, he should not be pleased, flattered, frustrated, goaded, or otherwise emotionally and personally affected by the interrogation. A calculated display of feeling employed for a specific purpose is an exception; but even under these circumstances the interrogator is in full control. The interrogation situation is intensely inter-personal; it is therefore all the more necessary to strike a counter-balance by an attitude which the subject clearly recognizes as essentially fair and objective. The kind of person who cannot help personalizing, who becomes emotionally involved in the interrogation situation, may have chance (and even spectacular) successes as an interrogator but is almost certain to have a poor batting average.
It is frequently said that the interrogator should be "a good judge of human nature." In fact, [approx. 3 lines deleted] (3) This study states later (page "Great attention has been given to the degree to which persons are able to make judgements from casual observations regarding the personality characteristics of another. The consensus of research is that with respect to many kinds of judgments, at least some judges perform reliably better than chance...." Nevertheless, "... the level of reliability in judgments is so low that research encounters difficulties when it seeks to determine who makes better judgments...." (3) In brief, the interrogator is likelier to overestimate his ability to judge others than to underestimate it, especially if he has had little or no training in modern psychology. It follows that errors in assessment and in handling are likelier to result from snap judgments based upon the assumption of innate skill in judging others than from holding such judgments in abeyance until enough facts are known.
There has been a good deal of discussion of interrogation experts vs. subject-matter experts. Such facts as are available suggest that the latter have a slight advantage. But for counterintelligence purposes the debate is academic. [approx. 5 lines deleted] It is sound practice to assign inexperienced interrogators to guard duty or to other supplementary tasks directly related to interrogation, so that they can view the process closely before taking charge. The use of beginning interrogators as screeners (see part VI) is also recommended.
Although there is some limited validity in the view, frequently expressed in interrogation primers, that the interrogation is essentially a battle of wits, the CI interrogator who encounters a skilled and resistant interrogatee should remember that a wide variety of aids can be made available in the field or from Headquarters. (These are discussed in Part VIII.) The intensely personal nature of the interrogation situation makes it all the more necessary that the KUBARK questioner should aim not for a personal triumph but for his true goal -- the acquisition of all needed information by any authorized means.
*The interrogator should be supported whenever possible by qualified analysts' review of his daily "take"; experience has shown that such a review will raise questions to be put and points to be clarified and lead to a thorough coverage of the subject in hand.
V. The Interrogatee
A. Types Of Sources: Intelligence Categories
From the viewpoint of the intelligence service the categories of persons who most frequently provide useful information in response to questioning are travellers; repatriates; defectors, escapees, and refugees; transferred sources; agents, including provocateurs, double agents, and penetration agents; and swindlers and fabricators.
1. Travellers are usually interviewed, debriefed, or queried through eliciting techniques. If they are interrogated, the reason is that they are known or believed to fall into one of the following categories.
2. Repatriates are sometimes interrogated, although other techniques are used more often. The proprietary interests of the host government will frequently dictate interrogation by a liaison service rather than by KUBARK. If KUBARK interrogates, the following preliminary steps are taken:
a. A records check, including local and Headquarters traces.
b . Testing of bona fides .
c. Determination of repatriate's kind and level of access while outside his own country.
d. Preliminary assessment of motivation (including political orientation), reliability, and capability as observer and reporter.
e. Determination of all intelligence or Communist
relationships, whether with a service or party of the repatriate's own country, country of detention, or another. Full particulars are needed.
3. Defectors, escapees, and refugees are normally interrogated at sufficient length to permit at least a preliminary testing of bona fides . The experience of the post-war years has demonstrated that Soviet defectors (1) almost never defect solely or primarily because of inducement by a Western service, (2) usually leave the USSR for personal rather than ideological reasons, and (3) are often RIS agents.
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All analyses of the defector-refugee flow have shown that the Orbit services are well-aware of the advantages offered by this channel as a means of planting their agents in target countries.
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4. Transferred sources referred to KUBARK by another service
for interrogation are usually sufficiently well-known to the transferring service so that a file has been opened. Whenever possible, KUBARK should secure a copy of the file or its full informational equivalent before accepting custody.
5. Agents are more frequently debriefed than interrogated. [approx. 3 lines deleted] as an analytic tool. If it is then established or strongly suspected that the agent belongs to one of the following categories, further investigation and, eventually, interrogation usually follow.
a. Provocateur. Many provocation agents are walk-ins posing as escapees, refugees, or defectors in order to penetrate emigre groups, ODYOKE intelligence, or other targets assigned by hostile services. Although denunciations by genuine refugees and other evidence of information obtained from documents, local officials, and like sources may result in exposure, the detection of provocation frequently depends upon skilled interrogation. A later section of this manual deals with the preliminary testing of bona fides . But the results of preliminary testing are often inconclusive, and detailed interrogation is frequently essential to confession and full revelation. Thereafter the provocateur may be questioned for operational and positive intelligence as well as counterintelligence provided that proper cognizance is taken of his status during the questioning and later, when reports are prepared.
b. Double agent. The interrogation of DA's frequently follows a determination or strong suspicion that the double is "giving the edge" to the adversary service. As is also true for the interrogation of provocateurs, thorough preliminary investigation will pay handsome dividends when questioning gets under way. In fact, it is a basic principle of interrogation that the questioner should have at his disposal, before querying starts, as much pertinent information as can be gathered without the knowledge of the prospective interrogatee.
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d. Swindlers and fabricators are usually interrogated for prophylactic reasons, not for counterintelligence information. The purpose is the prevention or nullification of damage to KUBARK, to other ODYOKE services Swindlers and fabricators have little of CI significance to communicate but are notoriously skillful timewasters. Interrogation of them is usually inconclusive and, if prolonged, unrewarding. The professional peddler with several IS contacts may prove an exception; but he will usually give the edge to a host security service because otherwise he cannot function with impunity. B. Types of Sources: Personality Categories
The number of systems devised for categorizing human beings is large, and most of them are of dubious validity. Various categorical schemes are outlined in treatises on interrogation. The two typologies most frequently advocated are psychologic-emotional and geographic-cultural. Those who urge the former argue that the basic emotional-psychological patterns do not vary significantly with time, place, or culture. The latter school maintains the existence of a national character and sub-national categories, and interrogation guides based on this principle recommend approaches tailored to geographical cultures.
It is plainly true that the interrogation source cannot be understood in a vacuum, isolated from social context. It is equally true that some of the most glaring blunders in interrogation (and other operational processes ) have resulted from ignoring the source's background. Moreover, emotional-psychological schematizations sometimes present atypical extremes rather than the kinds of people commonly encountered by interrogators. Such typologies also cause disagreement even among professional psychiatrists and psychologists. Interrogators who adopt them and who note in an interrogatee one or two of the characteristics of "Type A" may mistakenly assign the source to Category A and assume the remaining traits.
On the other hand, there are valid objections to the adoption of cultural-geographic categories for interrogation purposes (however valid they may be as KUCAGE concepts). The pitfalls of ignorance of the distinctive culture of the source have "[approx. 4 lines deleted]
[approx. 8 lines deleted]." (3)
The ideal solution would be to avoid all categorizing. Basically, all schemes for labelling people are wrong per se; applied arbitrarily, they always produce distortions. Every interrogator knows that a real understanding of the individual is worth far more than a thorough knowledge of this or that pigeon-hole to which he has been consigned. And for interrogation purposes the ways in which he differs from the abstract type may be more significant than the ways in which he conforms.
But KUBARK does not dispose of the time or personnel to probe the depths of each source's individuality. In the opening phases of interrogation, or in a quick interrogation, we are compelled to make some use of the shorthand of categorizing, despite distortions. Like other interrogation aides, a scheme of categories is useful only if recognized for what it is -- a set of labels that facilitate communication but are not the same as the persons thus labelled. If an interrogatee lies persistently, an interrogator may report and dismiss him as a "pathological liar." Yet such persons may possess counterintelligence (or other) information quite equal in value to that held by other sources, and the interrogator likeliest to get at it is the man who is not content with labelling but is as interested in why the subject lies as in what he lies about.
With all of these reservations, then, and with the further observation that those who find these psychological-emotional categories pragmatically valuable should use them and those who do not should let them alone, the following nine types are described. The categories are based upon the fact that a person's past is always reflected, however dimily, in his present ethics and behavior. Old dogs can learn new tricks but not new ways of learning them. People do change, but what appears to be new behavior or a new psychological pattern is usually just a variant on the old theme.
It is not claimed that the classification system presented here is complete; some interrogatees will not fit into any one of the groupings. And like all other typologies, the system is plagued by overlap, so that some interrogatees will show characteristics of more than one group. Above all, the interrogator must remember that finding some of the characteristics of the group in a single source does not warrant an immediate conclusion that the source "belongs to" the group, and that even correct labelling is not the equivalent of understanding people but merely an aid to understanding.
The nine major groups within the psychological-emotional category adopted for this handbook are the following.
1. The orderly-obstinate character. People in this category are characteristically frugal, orderly, and cold; frequently they are quite intellectual. They are not impulsive in behavior. They tend to think things through logically and to act deliberately. They often reach decisions very slowly. They are far less likely to make real personal sacrifices for a cause than to use them as a temporary means of obtaining a permanent personal gain. They are secretive and disinclined to confide in anyone else their plans and plots, which frequently concern the overthrow of some form of authority. They are also stubborn, although they may pretend cooperation or even believe that they are cooperating. They nurse grudges.
The orderly-obstinate character considers himself superior to other people. Sometimes his sense of superiority is interwoven with a kind of magical thinking that includes all sorts of superstitions and fantasies about controlling his environment. He may even have a system of morality that is all his own. He sometimes gratifies his feeling of secret superiority by provoking unjust treatment. He also tries, characteristically, to keep open a line of escape by avoiding any real commitment to anything. He is -- and always has been -- intensely concerned about his personal possessions. He is usually a tightwad who saves everything, has a strong sense of propriety, and is punctual and tidy. His money and other possessions have for him a personalized quality; they are parts of himself. He often carries around shiny coins, keepsakes, a bunch of keys, and other objects having for himself an actual or symbolic value.
Usually the orderly-obstinate character has a history of active rebellion in childhood, of persistently doing the exact opposite of what he is told to do. As an adult he may have learned to cloak his resistance and become passive-aggressive, but his determination to get his own way is unaltered. He has merely learned how to proceed indirectly if necessary. The profound fear and hatred of authority, persisting since childhood, is often well-concealed in adulthood, For example, such a person may confess easily and quickly under interrogation, even to acts that he did not commit, in order to throw the interrogator off the trail of a significant discovery (or, more rarely, because of feelings of guilt).
The interrogator who is dealing with an orderly-obstinate character should avoid the role of hostile authority. Threats and threatening gestures, table-pounding, pouncing on evasions or lies, and any similarly authoritative tactics will only awaken in such a subject his old anxieties and habitual defense mechanisms. To attain rapport, the interrogator should be friendly. It will probably prove rewarding if the room and the interrogator look exceptionally neat. Orderly-obstinate interrogatees often collect coins or other objects as a hobby; time spent in sharing their interests may thaw some of the ice. Establishing rapport is extremely important when dealing with this type. [approx 3 lines deleted] (3)
2. The optimistic character. This kind of source is almost constantly happy-go-lucky, impulsive, inconsistent, and undependable. He seems to enjoy a continuing state of well-being. He may be generous to a fault, giving to others as he wants to be given to. He may become an alcoholic or drug addict. He is not able to withstand very much pressure; he reacts to a challenge not by increasing his efforts but rather by running away to avoid conflict. His convictions that "something will turn up", that "everything will work out all right", is based on his need to avoid his own responsibility for events and depend upon a kindly fate.
Such a person has usually had a great deal of over-indulgence in early life. He is sometimes the youngest member of a large family, the child of a middle-aged woman (a so-called "change-of-life baby"). If he has met severe frustrations in later childhood, he may be petulant, vengeful, and constantly demanding.
As interrogation sources, optimistic characters respond best to a kindly, parental approach. If withholding, they can often be handled effectively by the Mutt-and-Jeff technique discussed later in this paper. Pressure tactics or hostility will make them retreat inside themselves, whereas reassurance will bring them out. They tend to seek promises, to cast the interrogator in the role of protector and problem-solver; and it is important that the interrogator avoid making any specific promises that cannot be fulfilled, because the optimist turned vengeful is likely to prove troublesome.